Contacts


Want to enroll?

Call the dedicated The Home Depot line at 855-952-4737 or Member Services in your area for questions about your Kaiser Permanente Medical Plan.

When you are ready to enroll with Kaiser Permanente health coverage, visit livetheorangelife.com or contact the Benefits Choice Center at 1-800-555-4954 (toll free).


Member Services hours & phone numbers

Contact Member Services by phone at the following numbers:

California

1-800-464-4000 or TTY 711
1-800-788-0616 (Spanish)
1-800-757-7585 (Chinese dialects)

Hours
Open 7 days a week
24 hours a day
Closed holidays
Closed at 10 p.m. the day after Thanksgiving, Christmas Eve, and New Year’s Eve

Medicare members
1-800-443-0815 or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.


Colorado

303-338-3800 or TTY 711
1-800-632-9700 (toll free) or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.

Medicare members
1-800-476-2167 or TTY 711


District of Columbia

Metro area
301-468-6000 or TTY 711

Outside metro area
1-800-777-7902 (toll free) or TTY 711

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Medicare members
1-888-777-5536 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.


Georgia

1-888-865-5813 or TTY 711
404-261-2590

Hours
Open Monday through Friday
from 7 a.m. to 7 p.m.

Medicare members
1-800-232-4404 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.


Hawaii

1-800-966-5955 or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.
Saturday 8 a.m. to noon

Medicare members
1- 800-805-2739 or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.


Maryland

D.C. metro area
301-468-6000 or TTY 711

Outside D.C. metro area
1-800-777-7902 (toll free) or TTY 711

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Medicare members
1-888-777-5536 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.


Oregon

Portland
503-813-2000 or TTY 711

Outside Portland
1-800-813-2000 (toll free) or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.

Medicare members
1-877-221-8221 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.


Virginia

D.C. metro area
301-468-6000 or TTY 711

Outside D.C. metro area
1-800-777-7902 (toll free) or TTY 711

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Medicare members
1-888-777-5536 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.


Washington State

1-800-813-2000 (toll free) or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.

Medicare members
1-877-221-8221 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Group Health Cooperative
1-888-901-4636 (toll free)