How to enroll

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Benefits 24/7 ›

You will use Benefits 24/7 to enroll in your chosen plan as well as upload dependent verification documents and other required information.

If you have questions about eligibility or how to enroll, talk with your payroll or benefits office. You can also go online to the Health Care Authority website for more information.

Get started with Kaiser Permanente

For current members

If you are a current Kaiser Permanente member and you are changing plans, your member number will not change. If you are registered for online services, your access will not be disrupted.

You may receive a new ID card if you switch to a plan with a different provider network, like switching from Core to Summit PPO. If you have questions about your current membership, please call Member Services:

Washington: 1-888-901-4636 (TTY 711)
SW Washington/Oregon: 1-800-813-2000 (TTY 711)

New members

If you or a family member are currently managing a health issue, we're here to help transition your care. Our New Member Welcome Team can help support you if:

• You have a scheduled surgery.
• You’re taking a prescription drug or using medical equipment.
• You’re pregnant and receiving prenatal care.
• You’re following an established treatment plan.
• A health care provider is working with you to manage a medical condition.

Washington: 1-888-844-4607 (TTY 711)
SW Washington/Oregon: 1-888-491-1124 (TTY 711)

For more information and a step-by-step guide to creating your kp.org account, choosing your doctor, transferring prescriptions, and getting care, visit our New Member Page on kp.org.

Additional options for members on a Summit PPO plan

The First Choice Health network gives you even more Summit PPO in-network providers in Washington state. You can find First Choice Health network providers at fchn.com. Fill out search information and select "Entire First Choice Health PPO Network" when prompted to view your results.

You can use the providers with the First Health network for states outside the Pacific Northwest. To find these providers, go to myfirsthealth.com, click on "Start now," and fill out type of provider and location information. Click on "Search now" to view results.