How to Enroll

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You will use SEBB MyAccount to enroll in your chosen plan as well as upload dependent verification documents and other required information.

If you have questions about eligibility or how to enroll, talk with your payroll or benefits office. You can also go online to the Health Care Authority website for more information.

Get started with Kaiser Permanente

Kaiser Permanente Washington provides the no-hassle way to better health. After you're enrolled, you'll have all the support you need to get started.

Getting started

As a new member, it's easy to get started. Our New Member Welcome Team is here to guide you as you transition your care. In your first few weeks as a member, you'll receive a welcome call and a member guide with important numbers, information on accessing primary, specialty, emergency, mental health, urgent care, and more. You will also receive member ID cards for you and your covered family members.

Here are the 3 steps to take to get started:

  • Register for online services
  • Transfer your prescriptions
  • Find a doctor

Register for online services and the mobile app

Once you have your member ID card and member number, you can register for our online services, where you can transfer and refill prescriptions, view coverage documents, and pay bills. These services are available to all members, regardless of where you get care. If you receive care from Kaiser Permanente doctors and care teams, you can also schedule appointments, e-mail your provider's office with nonurgent questions, access your medical record, and see most lab results.

Once you are registered, you'll have access to our live online chat service1. Use this feature to chat with a care provider about a medical concern 24/7, with a pharmacist about a prescription or with Member Services. Chat and other features are also available through our mobile app.

Fill and transfer prescriptions

It's easy to transfer your prescriptions so your treatment is uninterrupted. Call us for help at 206-630-0029 or 1-888-844-4607. Or register online and create an account to transfer your prescriptions yourself. After your prescriptions are transferred, you can save time and gas with our mail-order pharmacy.

Find the right provider

Having a provider you can connect with is important for you and your family. Our online provider profiles let you browse among the many excellent providers and convenient locations in your area. View providers at or call us for help.

For members on a Summit PPO plan, view additional in-network providers at or

The First Choice Health network gives you even more Summit PPO in-network providers in Washington state, plus Oregon, Idaho, Montana, and Alaska. You can find First Choice Health network providers at Click on "Health Plan Members Access myFirstChoice Portal" and fill out search information. Select "Entire First Choice Health PPO Network" and view your results.

You can use the providers with the First Health network for states outside the Pacific Northwest. To find these providers, go to, click on "Start now," and fill out type of provider and location information. Click on "Search now" to view results.

Transition your care

If you or a family member is dealing with a health issue, you might want extra help transitioning your care. Call the New Member Welcome Team at 206-630-0029 or 1-888-844-4607 (TTY 711) for support if:

  • You have a scheduled surgery.
  • You're taking a prescription drug or using medical equipment.
  • You're pregnant and receiving prenatal care.
  • You're following an established treatment plan.
  • A health provider is working with you to manage a medical condition.

1 When appropriate and available. If you travel out of state, virtual care could be limited due to state laws that may prevent doctors from providing care across state lines. Laws differ by state.