Contact Us

Need help enrolling?

To enroll for Kaiser Permanente health coverage or make changes, complete the State of Hawaii enrollment form that applies to you and submit it to your personnel officer or enrollment designee.

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Kaiser Permanente Member Services hours & phone numbers

808-432-5250 (Oahu)
1-844-276-6628 (toll free from the neighbor islands)
Monday to Friday, 7 a.m. to 7 p.m., except holidays
Saturday, 9 a.m. to 1 p.m.

Appointments and 24/7 nurse advice


Patient Financial Services Department

Oahu: 808-432-5340
Neighbor islands: 1-888-597-5340

Prescription orders and refills

808-643-RxRx (7979)

Forms and publications

Looking for information about the services we offer? View, download, and print commonly used forms, handbooks, and other publications.

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Hawaii Poison Center

1-800-222-1222 (24 hours a day, 7 days a week)

Emergency services

Emergency medical conditions need immediate medical attention to avoid serious threats to your body or health. If you think you’re experiencing an emergency, go immediately to the nearest emergency department. If you need an ambulance, call 911. Learn more ›