Convenient ways to get the care you need

You have flexible options to get care beyond the doctor’s office — and you can manage your care anytime with the Kaiser Permanente app or at kp.org.



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Video or phone appointment

At no cost to you schedule a face-to-face visit or phone appointment with a Kaiser Permanente clinician.1
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24/7 advice

At no cost to you get on-demand support with 24/7 care advice by phone.
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E-visit

At no cost to you use our online symptom checker for certain conditions and get personalized care advice within a few hours.
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Appointments

Schedule or cancel routine appointments.
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Prescription delivery

Fill most prescriptions for home delivery or same-day pickup.
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Email

At no cost to you message your doctor's office with non-urgent questions.
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In-person care

We offer same-day, next-day, after-hours, and weekend services at many of our locations.

Learn more at kp.org/getcare

1 Where appropriate and available. HSA-qualified high deductible health plan (HDHP) members must meet your deductible first before e-visits, phone and video visits are provided at no cost.


Additional care options in Lane County

Kaiser Permanente has additional care options in Lane County, making it easier for you to get the care you need. In addition to your Kaiser Permanente team at the Chase Gardens Medical Office, our comprehensive network of contracted specialists also gives traditional HMO members access to more than 700 trusted Lane County providers.2

Learn more about these additional options in Lane County

2 Some specialty care services are accessed through referral and prior authorization.


Mental health services

Your thoughts and feelings affect your overall well-being.



Personalized support

Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.

Specialized care teams

Find care with psychiatrists, psychologists, marriage and family therapists, and more. Make an appointment for therapy within Kaiser Permanente without a referral.

No referrals needed

Make an appointment for therapy within Kaiser Permanente without a referral.

Click here to learn more about your care options and get started


Social health supports your total health

There are many community resources available — and we’re here to help you find the support you need.



Good health requires more than just health care. You need to be able to meet your daily needs. If you need help with food, housing, transportation, paying bills, and more, we partner and support many community-based programs and services that offer assistance in your area.

Find community resources near you


Find Doctors and Locations

We know how important it is to find a doctor who's right for you. To choose or change doctors at any time, for any reason, browse our online profiles here by region, or contact us for assistance.

The link below will bring you to Kaiser Permanente’s national website (kp.org) where you can find doctors and locations in your region by filling in the form boxes with specific search information as needed including the health plan type(s) listed below.

› HMO (plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Find doctors and locations in California – Northern

The link below will bring you to Kaiser Permanente’s national website (kp.org) where you can find doctors and locations in your region by filling in the form boxes with specific search information as needed including the health plan type(s) listed below.

› HMO (plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Find doctors and locations in California – Southern

The link below will bring you to Kaiser Permanente’s national website (kp.org) where you can find doctors and locations in your region by filling in the form boxes with specific search information as needed including the health plan type(s) listed below.

› Commercial (plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Find doctors and locations in Colorado

The link below will bring you to Kaiser Permanente’s national website (kp.org) where you can find doctors and locations in your region by filling in the form boxes with specific search information as needed including the health plan type(s) listed below.

› HMO or EPO (plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Find doctors and locations in Georgia

The link below will bring you to Kaiser Permanente’s national website (kp.org) where you can find doctors and locations in your region by filling in the form boxes with specific search information as needed including the health plan type(s) listed below.

› No plan information is required to choose a doctor; just use search tool to find a Kaiser Permanente doctor that is accepting new patients.

Find doctors and locations in Maryland / Virginia / Washington, D.C.

The link below will bring you to Kaiser Permanente’s national website (kp.org) where you can find doctors and locations in your region by filling in the form boxes with specific search information as needed including the health plan type(s) listed below.

› No plan information is required to choose a doctor; just use search tool to find a doctor that is accepting new patients.

Find doctors and locations in Oregon and Southwest Washington

The link below will bring you to the plans available in the Washington region and how to search for providers in those plans. Click the link below and then select Washington (excluding SW Washington).

Find doctors and locations in Washington

The link below will bring you to Kaiser Permanente’s national website (kp.org) where you can find doctors and locations in your region by filling in the form boxes with specific search information as needed including the health plan type(s) listed below.

› No plan information is required to choose a doctor; just use search tool to find a doctor that is accepting new patients.

Find doctors and locations in Hawaii


Want to take a virtual tour?

Click here to virtually experience the difference of Kaiser Permanente.


Prescription Drug Information

Our formulary is a list of drugs that have been approved for members by our Kaiser Permanente Pharmacy and Therapeutics Committee. Please see your employer’s health plan materials for a full list of available options offered by your plan or call Kaiser Permanente’s toll-free pre-enrollment line for support at 1-877-580-6125 or 1-855-407-0900 for Washington members (excluding Southwest Washington).

Click the link below to view the applicable formulary:

California Commercial Formulary (2-Tier)

(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Click the link below to view the applicable formulary:

California Commercial Formulary (2-Tier)

(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Click the link below to view the applicable formularies:

HMO Formulary

(Plans under your employer group, if available, may be referred to as Platinum)

Preferred provider organization (PPO) and point-of-service (POS) plan formulary (PDF)

(Plans under your employer group, if available, may be referred to as Gold, Silver, Bronze Plus, Bronze)

Click the link below to view the applicable formulary:

HMO Formulary

(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Click the link below to view the applicable formulary:

HMO Formulary

(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Click the link below to view the applicable formulary:

2021 Kaiser Permanente Northwest Commercial Formulary

(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Click the link below to view the applicable formulary:

2021 Drug Formulary for Large Employer Groups (3-Tier In-Network Pharmacy Benefit)

(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)

Click the link below to view the applicable formulary:

Kaiser Permanente Marketplace Formulary

(Plans under your employer group, if available, may be referred to as Platinum, Gold)