Contact Us


Considering joining Kaiser Permanente as a Basic Member?

Speak with one of our representatives for answers to your questions about Kaiser Permanente before you enroll:

1-800-305-1220
711 (TTY)

Hours

8 a.m. to 5 p.m. local time Monday through Friday

Language interpretation services available


Considering joining Kaiser Permanente as a Medicare Retiree?

Contact Member Services by phone at the following numbers:

California

1-800-464-4000
1-800-788-0616 - Español
1-800-757-7585 - 中文
711 (TTY)

Hours

24/7 for most services, except major holidays


Already a Kaiser Permanente member, but have questions?

Contact Member Services by phone at the following numbers:

California

1-800-464-4000
1-800-788-0616 - Español
1-800-757-7585 - 中文
711 (TTY)

Hours

24/7 for most services, except major holidays