Contact Us
Considering joining Kaiser Permanente as a Basic Member?
Speak with one of our representatives for answers to your questions about Kaiser Permanente before you enroll:
1-800-305-1220
711 (TTY)
Hours
8 a.m. to 8 p.m. local time Monday through Friday
Language interpretation services available
Considering joining Kaiser Permanente as a Medicare Retiree?
Contact Member Services by phone at the following numbers:
Speak with a Kaiser Permanente Medicare specialist if you are interested in one of the Medicare Advantage health plans:
Hours
8 a.m. to 8 p.m. local time Monday through Friday
Already a Kaiser Permanente member, but have questions?
Contact Member Services by phone at the following numbers:
California
1-800-464-4000
1-800-788-0616 - Español
1-800-757-7585 - 中文
711 (TTY)
Hours
24/7 for most services, except major holidays