Enrolling in PEBB benefits

To enroll in PEBB benefits, employees should contact their payroll or benefits office. All PEBB employees can also go online to the PEBB Program’s website to review the timelines, required forms, and additional documentation needed to ensure they and their dependents are enrolled correctly:

• Employees ›
• Retirees ›
• PEBB Continuation Coverage (COBRA and Unpaid Leave) ›

Changing plans during open enrollment

You can make open enrollment changes in Benefits 24/7 or by completing and submitting a paper enrollment form to your payroll or benefits office. Your change must by submitted in Benefits 24/7 by November 25 at 11:59 p.m. or received by your payroll or benefits office by November 25. You can find 2025 forms on PEBB Program’s website starting in early October:

• Employees ›
• Retirees ›
• PEBB Continuation Coverage not enrolled in Medicare (COBRA and Unpaid Leave) ›
• PEBB Continuation Coverage enrolled in Medicare (COBRA)

Note

Pierce County, University of Washington, and Washington State University must use Workday:

• Pierce County Workday - LINK COMING SOON
• University of Washington Workday
• Washington State University Workday - LINK COMING SOON

Exception: You can use Benefits 24/7 to request to enroll in PEBB retiree insurance coverage.

Get started with Kaiser Permanente

For current members

If you are a current Kaiser Permanente member and you are changing plans, your member number will not change. If you are registered for online services, your access will not be disrupted.

You may receive a new ID card if you switch to a plan with a different provider network, like from Core to SoundChoice, or enroll on a Medicare Advantage health plan. If you have questions about your current membership, please call Member Services:

Washington: 1-866-648-1928 (TTY 711)
SW Washington/Oregon: 1-800-813-2000 (TTY 711)

New members

If you or a family member are currently managing a health issue, we're here to help transition your care. Our New Member Welcome Team can help support you if:

• You have a scheduled surgery.
• You’re taking a prescription drug or using medical equipment.
• You’re pregnant and receiving prenatal care.
• You’re following an established treatment plan.
• A health care provider is working with you to manage a medical condition.

Washington: 1-888-844-4607 (TTY 711)
SW Washington/Oregon: 1-888-491-1124 (TTY 711)

For more information and a step-by-step guide to creating your kp.org account, choosing your doctor, transferring prescriptions, and getting care, visit our New Member Page on kp.org.