Planning a trip outside the United States? Our Travel Advisory Service offers health advice tailored to your destinations, activities, and medical history. The appointments are phone consultations with our travel nurses, who are certified by the International Society of Travel Medicine and work under the direction of Kaiser Permanente's Infectious Disease physicians. We recommend your consultation be scheduled at least 4 to 6 weeks before departure to plan for recommended vaccinations and medications. However, even if you are leaving soon, the nurse can help you get needed travel vaccinations and medications.
Need care while traveling? Call Member Services at 1-866-648-1928 (TTY 711). They can help you find the closest in-network care option, whether you're traveling within the United States or internationally.
If you're a Kaiser Permanente Medicare Advantage member, call Medicare Member Services at 1-888-901-4600 (TTY 711), 8 a.m. to 8 p.m., 7 days per week.
Emergency and urgent care
No matter what health plan you have, you're covered for emergency and urgent care when you're away from the Kaiser Permanente Washington region.
If you have a medical emergency while traveling within the U.S., call 911 or the local emergency assistance number immediately. Then within 24 hours or as soon as reasonably possible, call our Hospital Notification Line for the United States at 1-888-457-9516 (206-901-4609), option 3 and option 4, so we can follow up on your care.
If you have been hospitalized outside the United States and need assistance, call our international Hospital Notification Line at 1-888-457-9516 (206-901-4609), option 2.
Dedicated Member Services for PEBB Members
1-866-648-1928 (TTY 711)
Speak with a representative Monday through Friday, 8 a.m. to 6 p.m.
For Medicare Questions
If you are interested in a Medicare health plan and want to speak with a Kaiser Permanente Medicare specialist.
1-888-901-4600 (TTY 711)
For Eligibility and Enrollment Questions
Find a Provider for Classic, CDHP, Original Medicare, and Value Subscribers
Find a Provider for SoundChoice Subscribers
Find a Provider for Medicare Advantage Subscribers
Drug Formulary for PEBB Classic, CDHP, and Original Medicare Coordination of Benefits (3-Tier In-Network Pharmacy Benefit)
Drug Formulary for PEBB SoundChoice and Value (5-Tier In-Network Pharmacy Benefit)
Drug Formulary for PEBB Medicare Advantage (Commercial including PEBB 3-Tier In-Network Pharmacy Benefit)