Speak with one of our representatives for answers to your questions about Kaiser Permanente before you enroll.
1-877-580-6125 (toll free)
8 a.m. to 5 p.m. local time Monday through Friday
Language interpretation services available
Already a member and have questions?
Contact Member Services by phone to talk about your plan details, care options, and appointments:
1-800-813-2000 (TTY 711)
Monday through Friday, 8 a.m. to 6 p.m., except major holidays
Need help in Lane County?
Contact our Patient Navigation Consultant about referrals and authorizations, contracted providers in Lane County, tours of our Chase Gardens Medical Office, or questions about benefits, prescriptions, or claims.
Monday through Friday, 8 a.m. to 5 p.m., except major holidays
Contact Member Services at 1-800-813-2000 to talk about your plan details, care options, and appointments.