Enrolling in PEBB benefits

To enroll in PEBB benefits, employees should contact their payroll or benefits office. All PEBB employees can also go online to the PEBB Program’s website to review the timelines, required forms, and additional documentation needed to ensure they and their dependents are enrolled correctly:

• Employees ›
• Retirees ›
• PEBB Continuation Coverage (COBRA and Unpaid Leave) ›

Changing plans during open enrollment

The PEBB Program’s annual open enrollment is November 1 through November 30. Your payroll or benefits office must receive the appropriate Enrollment/Change form by November 30 to make a plan change.

Forms can be found on or after November 1 on the PEBB Program’s website:

• Employees ›
• Retirees ›
• PEBB Continuation Coverage (COBRA and Unpaid Leave) ›

Note: University of Washington employees must make changes through Workday.

Get started with Kaiser Permanente

For current members

If you are a current Kaiser Permanente member and you are changing plans, your member number will not change. If you are registered for online services, your access will not be disrupted.

You may receive a new ID card if you switch to a plan with a different provider network, like from Core to SoundChoice, or enroll on a Medicare Advantage health plan. If you have questions about your current membership, please call Member Services:

Washington: 1-866-648-1928 (TTY 711)
SW Washington: 1-800-813-2000 (TTY 711)

New Members

If you or a family member are currently managing a health issue, we're here to help transition your care. Our New Member Welcome Team can help support you if:

• You have a scheduled surgery.
• You’re taking a prescription drug or using medical equipment.
• You’re pregnant and receiving prenatal care.
• You’re following an established treatment plan.
• A health care provider is working with you to manage a medical condition.

Washington: 1-888-844-4607 (TTY 711)
SW Washington: 1-888-491-1124 (TTY 711)

For more information and a step-by-step guide to creating your kp.org account, choosing your doctor, transferring prescriptions, and getting care, visit our New Member Page on kp.org.