Pre-enrollment Support

Speak with one of our representatives for answers to your questions about Kaiser Permanente before you enroll.

1-877-580-6125 (toll free)

For support in Washington (excluding Southwestern Washington), call 1-855-407-0900

Hours
8 a.m. to 5 p.m. local time Monday through Friday

Language interpretation services available

Already a member and have questions?

Contact Member Services by phone at the following numbers:

Phone
1-800-464-4000 (TTY 711)
1-800-788-0616 Español
1-800-757-7585 中文

Hours
24/7 for most services, except major holidays

Phone
1-800-632-9700 (TTY 711)

Hours
Monday through Friday, 8 a.m. to 6 p.m., except major holidays

Phone
1-888-865-5813 (TTY 711)

Hours
Monday through Friday, 7 a.m. to 7 p.m., except major holidays

Phone
1-800-966-5955 (TTY 711)

Hours
Monday through Friday, 8 a.m. to 5 p.m., Saturday 8 a.m. to 12 p.m.; except major holidays

Phone
1-800-777-7902 (TTY 711)

Hours
Monday through Friday, 7:30 a.m. to 9 p.m., except major holidays

Phone
1-800-813-2000 (TTY 711)

Hours
Monday through Friday, 8 a.m. to 6 p.m., except major holidays

Phone
1-888-901-4636 (TTY 711)

Hours
Monday through Friday, 8 a.m. to 5 p.m., except major holidays