Care away from home

Convenient access to care while traveling

Within Kaiser Permanente states (Colorado, California, Hawaii, Oregon, Georgia, Maryland, Virginia, Washington, and the District of Columbia), you can get routine, urgent, and emergency care at our facilities, or get 24/7 care by phone or video.

You can also get emergency and urgent care anywhere you need it in the United States or around the world. At many locations outside Kaiser Permanente states (Cigna Healthcare PPO Network providers, MinuteClinic locations and pharmacies, the Little Clinic and pharmacies, and Concentra clinics), you'll just pay your usual share of the cost – no need to file a claim.1

To learn more about your care away from home options, view and download this flyer.

Kids off to college in another state? They're covered!

Covered dependents up to age 26 who live outside a Kaiser Permanente service area are covered for certain routine, continuing, or follow-up care through our Out-of-Area Benefit, including up to 5 office visits, 5 diagnostic X-rays, 5 prescription drug fills, and 5 therapy visits (combined physical, occupational, and speech).2

Graphic for Care Away From Home Page

1 The Cigna PPO network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration. At non-Kaiser Permanente pharmacies, members may need to pay for prescriptions upfront and file a claim for reimbursement later. Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO network is available through Cigna’s contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.

2 Available for members with HMO, DHMO, or high-deductible plan with an HSA, and HMO in-plan tier of a point-of-service plans. The PPO and POS plans are NOT eligible for the Out-of-Area benefit coverage. Your specific benefits may vary if your membership is through the Federal Employee Health Benefit Program or Medicare. Medicare and Federal members should consult their Evidence of Coverage (EOC) or FEHB Brochure, respectively.

3 This phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 11 p.m. and reopens the day after a holiday at 5 a.m.