Away from home
You and your covered family members can get urgent and emergency care anywhere in the world. And you can visit any Kaiser Permanente medical offices in Colorado, California, Hawaii, Washington, Oregon, Georgia, Maryland, Virginia, and the District of Columbia for certain routine services.
Out-of-Area Benefit for covered family members
Covered dependents up to age 26 who live outside a Kaiser Permanente service area are covered for certain routine, continuing, or follow-up care through our Out-of-Area Benefit.
1 The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.
KP COpilot: your dedicated concierge team
As a State of Colorado employee, you have exclusive access to KP COpilot, a concierge team dedicated to helping you navigate your care and coverage questions.
- Get help choosing a plan
- Understand options for getting care, on-demand or in-clinic
- Get clinical advice
- Schedule primary care appointments
- Ask about claims and billing
- Find doctors and locations
- Talk with a financial counselor and get cost estimates
Call KP COpilot at 1-888-413-0591 (TTY 711).