Virtually
Life has never been busier. You need care that works with your schedule — instead of making you rearrange it. That’s why we offer so many ways for you to get care from home, work, or even while on vacation. And in most cases, there’s no extra cost for these services.1
1 When appropriate, available and legally permissible, video visits are offered at no additional cost for most health plans. High deductible plans still subject to applicable copayment, coinsurance, or deductible for these services. Review your Evidence of Coverage or call Member Services at 303-338-3800 or 1-800-632-9700 (TTY 711), Monday through Friday, from 8 a.m. to 6 p.m., for your plan details. To have a video visit, members must be registered on kp.org and have a camera-equipped computer.
2 These services available when you receive care at Kaiser Permanente medical offices.
KP COpilot: your dedicated concierge team
As a State of Colorado employee, you have exclusive access to KP COpilot, a concierge team dedicated to helping you navigate your care and coverage questions.
- Choosing or changing plans
- Transitioning your care and prescriptions
- Understanding:
- Benefits
- Deductibles
- Out-of-pocket costs
- Getting cost estimates for services
- Questions about bills and claims
- Getting care
Call KP COpilot at 1-888-413-0591 (TTY 711).