Have a question? Contact Us.
For Eligibility and Enrollment Questions
Please visit the Washington State Health Care Authority website to explore and compare plans, see how much it costs, find out if you're eligible, and learn how to enroll.
New Members
If you or a family member are currently managing a health issue, we're here to help transition your care. Our New Member Welcome Team can help support you if:
- You have a scheduled surgery.
- You’re taking a prescription drug or using medical equipment.
- You’re pregnant and receiving prenatal care.
- You’re following an established treatment plan.
- A health care provider is working with you to manage a medical condition.
Washington: 1-888-844-4607 (TTY 711)
SW Washington/Oregon: 1-888-491-1124 (TTY 711)
Current Members
| Services | Washington | SW Washington |
|---|---|---|
| Services | Washington | SW Washington |
| 24/7 medical care and advice + urgent prescription refills | 1-800-297-6877 (TTY 711) | 1-800-813-2000 (TTY 711) |
| Mental health | 1-888-287-2680 (TTY 711) | 1-855-632-8280 (TTY 711) |
| Benefits, finding a provider, ID cards, or claims | 1-888-901-4636 (TTY 711) | 1-800-813-2000 (TTY 711) |
Open Enrollment Webinars
Learn more about Kaiser Permanente's convenient care options, healthy resources, and your SEBB plan options. You do not need to be a Kaiser Permanente member to attend.
Register for an upcoming webinar
Plan Options
Different plans are available to you depending on where you live and work.
Questions?
We're here to help. Visit our Contact Us page to learn how you can connect with us.
For eligibility and enrollment questions visit the Washington State HCA website.