Getting care at Kaiser Permanente
How you get care is up to you. Choose a phone or video appointment, email your doctor’s office with nonurgent questions, or come see us in person. With more options to select from, it’s easier to stay on top of your health.
Care options
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Video or phone appointmentAt no cost to you schedule a face-to-face visit or phone appointment with a Kaiser Permanente clinician.1 |
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24/7 adviceAt no cost to you get on-demand support with 24/7 care advice by phone. |
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E-visitUse our online symptom checker for certain conditions and get personalized care advice within a few hours at no additional cost to you.1 |
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AppointmentsSchedule or cancel routine appointments. |
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Prescription deliveryFill most prescriptions for home delivery or same-day pickup. |
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In-person careWe offer same-day, next-day, after-hours, and weekend services at many of our locations. |
Get care and prescriptions while you’re traveling
Whether you’re out of town for work, vacation, or college, you’re covered for care when and where you need it. Visit kp.org/travel for more information.
Mental health and addiction services
Living through big changes — like becoming a parent, changing careers, or managing the loss of a loved one — can be challenging. Whatever you may be going through, we’re here to help.
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
Specialized care teams
Find care with psychiatrists, psychologists, marriage and family therapists, and more. Make an appointment for therapy within Kaiser Permanente without a referral.
No referrals needed
Make an appointment for therapy within Kaiser Permanente without a referral. Visit kp.org/mentalhealth to learn more and connect to mental health and addiction services.
Alternative Care
Your health plan covers a limited number of acupuncture, naturopathy, and chiropractic visits without requiring a referral from your primary care provider. Massage therapy services require a prescription and care plan from your primary care provider, if they determine the services are medically necessary.
Find a provider near you
Find Doctors and Locations
We know how important it is to find a doctor who's right for you. To choose or change doctors at any time, for any reason, browse our online profiles here by region, or contact us for assistance.
The link below will take you to kp.org, where you can find doctors and locations in Washington state. If you are looking for care in Clark or Cowlitz Counties, please select "Oregon / SW Washington" in the dropdown above.
The link below will take you to kp.org, where you can find doctors and locations in Clark or Cowlitz Counties. If you are looking for care in the greater Washington area, please select "Washington" in the dropdown above.
No plan information is required to choose a doctor; just use the search tool to find a doctor that is accepting new patients.
Join us for a virtual tour
We want you to join us for an immersive virtual tour of our state-of-the-art medical facilities. See firsthand how Kaiser Permanente is dedicated to advancing healthcare, enhancing patient experiences, and shaping a healthier tomorrow. Your journey to better health starts here!
Choose your location:
Prescription Drug Information
Our formulary is a list of drugs that have been approved for members by our Kaiser Permanente Pharmacy and Therapeutics Committee. Please see your employer’s health plan materials for a full list of available options offered by your plan or call Kaiser Permanente’s toll-free pre-enrollment line:
Washington: 1-855-407-0900
SW Washington/Oregon: 1-877-580-6125
Click the link below to view the applicable formulary:
2024 Drug Formulary for Large Groups (3-Tier In-Network Pharmacy Benefit)
(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)
Click the link below to view the applicable formulary:
2025 Kaiser Permanente Northwest Formulary
(Plans under your employer group, if available, may be referred to as Platinum, Gold, Silver, Bronze Plus, Bronze)
1 Where appropriate and available, HSA-qualified high deductible health plan (HDHP) members must meet the deductible first before e-visits, phone and video visits are provided.
For Kaiser Permanente WA Core and SoundChoice plans, there is a $10 copay for telemedicine visits. The deductible does not apply to telemedicine and virtual care visits for any Kaiser Permanente plan available to PEBB members. ↵